Known as the official carrier of Qatar, Qatar Airways is a solely government owned airline headquartered in the Qatar Airways Tower in Doha which is also the hub of the airline. The airline also operates more than 170 international destinations across five continents from its base at Hamad International Airport in Doha. Qatar currently has more than 200 aircrafts in its fleet that caters to a humongous mass of travellers. Qatar Airways has also been a member of the Oneworld alliance since October 2013.
Qatar Airways and Cabin Classification
Qatar Airlines is known for offering exquisite services and facilities to its customers irrespective of cabin class. From priority check-in for First and Business class to free checked baggage allowance to Economy Lite class, the airline ensures to tend to everyone’s needs. The airline offers three distinct cabin classes to passengers for distinct experiences. The most luxurious cabin class is First Class which offers multiple facilities and amenities to customers on board to elevate their flying experience. Qatar Airlines offers the exclusive Qsuite which is a new standard in Business Class with more enhanced experience. Lastly, Qatar also has Economy class that features different fare types like Lite, Classic and Flex.
First Class
Those who wish to experience exclusive amenities and ultra comfort, can reserve themselves in the elite cabin or First Class. The Qatar First class offers unparalleled comfort with complete privacy. Passengers travelling in First Class in Qatar can experience the exclusively handpicked offerings including amenity kits from Diptyque and lounge wear from The White Company. The posh services extend to on demand a la carte menu with delectable dishes from the traditional roots of Qatar. Every seat in First Class on Qatar flights is equipped with multiple stowage spaces, USB ports and inflight entertainment with more than 7,500 entertainment options to choose from. Passengers of First also get additional perks like priority check-in and boarding at the airport, complimentary lounge access at Doha and other starship lounges around the world.
Business Class
Qatar offers business class in all its flights however, the exclusive Qsuite is available on selective routes. Qsuite is an upgraded version of standard business class that offers better spacious fully flat seats for more comfort and leisure. Passengers can enjoy a curated selection of Diptyque face and body care products while flying to remain refreshed throughout the flight along with luxurious selection of perfumes to elevate olfactory senses. Qatar Airways also offers ultra soft and cozy lounge wear to slip in on the turn down service accompanied with full sized blankets and pillows. While travelling in Qsuite, you can enjoy the on-demand dining service that includes scrumptious cuisine from all around the world at your own convenience. Every seat in Business Class is equipped with multiple stowage spaces, USB ports and inflight entertainment with more than 7,500 entertainment options to choose from. Along with all the facilities, get additional perks like priority check-in and boarding at the airport, complimentary lounge access at Doha.
Economy Class
The economy class in Qatar offers better amenities and facilities than other Economy classes. Passengers in Qatar flight travelling in economy can enjoy complimentary meals, flexibility of cancellation and change, better baggage allowance and wide range of inflight entertainment options on board. On certain aircrafts, Economy passengers can also enjoy complimentary inflight WiFi on board.
Qatar Airways Baggage Allowance
Qatar Airways baggage allowance offers a generous baggage allowance to its customers to ensure that people can pack whatever they want. However, the airline also has certain rules and regulations in baggage policy that should be adhered to avoid paying extra at the baggage counter.
Checked Baggage
Your baggage allowance depends on the flight and booking class purchased by the customers. The baggage allowance and the number of pieces to be carried on your journey will be mentioned on your ticket prior to travel as per Qatar Airways baggage policy.
| Destinations | Maximum Weight and Dimension |
| To/From Africa and Americas | 32 kg, 158 cm |
| From Dammam | 32 kg, 158 cm |
| From Dublin | 32 kg, 240 cm |
| To/From other dimensions | 32 kg, 300 cm |
Hand Baggage Guidelines
In addition to regular checked baggage allowance, all passengers can take one carry-on baggage on board.
- First and Business class passengers can carry two hand baggage on board with a maximum weight of 15 kg.
- Passengers travelling in Economy class can carry one piece of hand baggage with a maximum weight of 7 kg.
- For tickets issued in Brazil, Economy class customers can carry one piece of carry-on baggage with a maximum weight of 10 kg as per Qatar Airways baggage policy.
- Maximum dimensions of hand baggage should not exceed 50 x 37 x 25cm (20 x 15 x 10 inches).
- As per Qatar baggage policy, the hand baggage includes handbag, suitcase, laptop bags, backpack, cape, coat, one umbrella, a pair of crutches, or a walking stick, an infant carry basket.
- sSilver, Gold, Platinum Privilege club members along with Oneworld Emerald, Sapphire, Ruby members can enjoy extra baggage allowance.
Baggage Allowance for Cabin Classes
As per Qatar Airways booking, the baggage allowance varies depending on the cabin class and route opted by the customers.
Economy Class Baggage Allowance
| Economy Lite | Economy Classic | Economy Convenience | Economy Comfort | |
| Flights to/from all destinations | 20 kg | 25 kg | 30 kg | 35 kg |
| Flights to/from Africa | 1 piece (23 kg each) | 2 piece (23 kg each) | 2 pieces (23 kg each) | 2 piece (23 kg each) |
| Flights to/from Americas | 1 piece (23 kg each) | 2 piece (23 kg each) | 2 pieces (23 kg each) | 2 piece (23 kg each) |
| Hand baggage | 1 piece (7 kg) | 1 piece (7 kg) | 1 piece (7 kg) | 1 piece (7 kg) |
Business Class Baggage Allowance
| Business Lite | Business Classic | Business Comfort | Business Elite | |
| Flights to/from Africa | 40 kg | 40 kg | 40 kg | 40 kg |
| Flights to/from Americas | 2 piece (32 kg) | 2 piece (32 kg) | 2 piece (32 kg) | 2 piece (32 kg) |
| Hand baggage | 2 pieces (15 kg) | 2 pieces (15 kg) | 2 pieces (15 kg) | 2 pieces (15 kg) |
Qatar Airways Check in
Qatar Airways offers a flexible check-in policy through which travellers can ensure their presence in the flight without any hassle.
- Qatar online check-in starts 48 hours prior to the scheduled departure of the flight.
- The check-in at the airport starts 24 hours before the scheduled departure of the flight.
- Qatar check-in processes are only applicable on flights operated by Qatar Airways.
- Passengers can also use the website or mobile app to check Qatar Airways flight status to keep track of the flight timing.
Qatar Airways Flight Check-in Time
Qatar Airways online booking check-in timing varies so the airline always advises the passengers to check the flight timing before the scheduled departure. As per Qatar Airways checkin policy, those who fail to check-in are not allowed to board the plane.
- Online check-in starts 48 hours before the scheduled departure of the flight and closes 90 minutes before the flight.
- For flights to/from the United States, the online check-in starts 24 hours before the scheduled departure.
- For all domestic flights, the self check-in counter closes 60 minutes prior to scheduled departure.
- Qatar boarding gates usually close 30 minutes before the flight is airborne.
- For international flights, the check-in at the airport starts 4 hours before the scheduled flight.
- The check-in counter closes 75 minutes before the scheduled departure of the flight.
- Passengers can also check in for their flight by contacting Qatar Airways phone number.
Qatar Airways Cancellation Policy
Qatar Airways cancellation policy is created to make sure that customers can change or cancel their Qatar Airways ticket without much hassle. However, the cancellation policy also has some restrictions that passengers should adhere to.
- As per the cancellation policy, any flight purchased from reward points or miles are not eligible for cancellation in this policy.
- Certain fare types are not eligible for cancellation after the scheduled departure.
- Passengers cancelling the reservation after 24 hours of purchase can claim a refund. However, a certain cancellation fee will be applied on the unused portion of the ticket.
- In case of non-refundable tickets, no part of the ticket is eligible for refund.
- As per Qatar Airways, In case of bereavement of any immediate family, passengers may request cancellation any time before the scheduled departure however, you need to present a death certificate too.
- In case of flight delay for more than 5 hours, passengers can claim a refund on the unused portion of the ticket or can request for alternate flight.
- If the flight is cancelled by the airline and the flight disruption was directly under the airline’s control then passengers can demand refund or alternate flight.
Qatar Airways Cancellation Guidelines for Fare Families
Economy Class
| Lite | Classic | Convenience | Comfort | |
| Cancellation | Not allowed | Cancellation fee may apply | Cancellation fee may apply | Free Cancellation |
Business Class
| Lite | Classic | Comfort | Elite | |
| Cancellation | Cancellation fee may apply | Cancellation fee may apply | Cancellation fee may apply | Free Cancellation |
First Class
| First Class | Elite |
| Cancellation | Free Cancellation |
Qatar Airways Refund Policy
As per the refund policy of Qatar, the airline offers a lenient and convenient policy for its passengers in terms of refund. If a flight has been cancelled or delayed, then the airline offers options to refunds or choose alternate flights.
- In case of cancellation, if the ticket has been purchased in someone else’s name then the airline will offer a refund to the person who has paid the ticket.
- According to the cancellation policy, if the request for cancellation has been made after 12 months after the expiry of the validity of the ticket then the airline will not issue any refund.
- In case of cancellation, an amount equal to the airfare minus the cancellation fee will be refunded by Qatar Airways.
Frequently Asked Questions
What is Qatar Airways cancellation fee?
The cancellation policy, the cancellation fee depends on the route and cabin class purchased by the customer. The cancellation fee ranges between 200 USD and goes up to 700 USD per passenger.
How do I cancel my Qatar flight?
You can cancel your flight via online and offline methods. You can access the website to cancel the flight or you can seek assistance at the check-in counter at the airport.
Can I get a refund for a cancelled Qatar Airways flight?
As per the refund policy, the refund may depend on the fare type, timing cancellation and any fare applicable rules.
How long does it take to get a refund for a cancelled Qatar flight?
As per Qatar refund policy, the refund usually takes around 7 business days to 15 business days from the date of cancellation process.
What is Qatar Baggage policy?
First and Business class passengers can carry two hand baggage on board with a maximum weight of 15 kg. Passengers travelling in Economy class can carry one piece of hand baggage with a maximum weight of 7 kg. As for checked baggage, passengers may carry 23 kg or 32 kg of baggage depending upon class of services.
What is the hand baggage policy in Qatar Airways?
First and Business class passengers can carry two hand baggage on board with a maximum weight of 15 kg. Passengers travelling in Economy class can carry one piece of hand baggage with a maximum weight of 7 kg.
What is Qatar Airways check-in policy ?
According to the check-in policy, the online check-in starts 48 hours prior to the scheduled departure of the flight. The check-in at the airport starts 24 hours before the scheduled departure of the flight.
How early should I arrive at the airport for an international flight with Qatar Airways?
Passengers should arrive at least 3 hours early at the airport for international flights to complete all formalities. The online check-in starts 48 hours before the scheduled departure of the flight while airport check-in for international flights starts 4 hours before the flight departure.
What is the check-in deadline for a Qatar Airways flight?
The check-in for most of the flight opens 48 hours to 90 minutes before scheduled flight departure. In case of tight schedules, passengers can contact the airline via Qatar Airways customer service number to check-in for their flight.
Does Qatar Airways have a 24 hours cancellation policy?
Yes, the does have a 24-hour cancellation policy which ensures a full refund if the booking has been cancelled within 24 hours of making it.
