Delta Cancellation Policy and Refund Policy

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Having a change of plans while travelling with Delta Airlines? Paying a hefty cancellation fee is painful and can be harsh for our pockets. That’s why read this comprehensive Delta Cancellation Policy to know the exact guidelines to cancel your flight without paying cancellation fee.   

Founded in 1924, Delta Airlines is one of the oldest airlines in the world that has been serving its customers for almost 100 years. Delta Air Lines currently operates from Atlanta, Georgia. The airline operates from Atlanta, Georgia which is the largest among the nine hubs in terms of passengers carried, fleet size and passenger – miles flown. Delta currently operates over 5,400 flights daily and serves 325 destinations in 52 countries on 6 continents. As of 2023, Delta has 896 aircrafts under their wings, primarily manufactured by Airbus and Boeing.

Delta Airlines Cancellation Guidelines

Delta Cancellation policy allows its customers to cancel their flight ticket under the 24 hours cancellation policy. Passengers can cancel their flight without paying any cancellation fee as long as they cancel it within the first 24 hours of making the reservation. 

  • Delta Cancellation policy states that every ticket (except the basic economy) can be cancelled without cancellation fee. 
  • Delta Air Lines refundable tickets are eligible for cancellation and refund.  
  • Basic economy passengers are reliable enough to pay $99 for cancelling the ticket. 
  • Non-refundable tickets are not eligible for cash refund, rather t 
  • In case of refundable tickets, the passenger can cancel the ticket before departure and request a refund as per Delta cancellation policy.
  • Booking made from a third party website, passengers must contact the third party for cancellation and refunds.

Delta Airlines 24 Hour Cancellation Policy

The 24 hours Delta cancellation policy ensures passengers receive a full refund if they cancel their booking within 24 hours of making it under Delta 24 hour cancellation. Also, the booking should have the scheduled departure at least 7 days after purchase of the ticket. 

  • Delta 24 hours cancellation policy applies to all fares regardless of the cabin class booked.
  • Flights booked through SkyMiles reward points are not permitted for cancellation as per Delta 24 hours cancellation policy. 
  • Delta cancellation policy does not apply on bookings with more than 9 passengers. 
  • This policy only applies to all flights originating to/from the US and Canada. 
  • As per the Delta Airline cancellation policy, this policy does not apply to the flight that has already been rescheduled or redeemed the travel credit.

Delta Airlines Award Flight Cancellation

The airlines allows passengers to cancel their Delta SkyMiles award flights for domestic travel within the U.S without any cancellation fee. However, award flights that originate outside the U.S must be cancelled at least 72 hours prior to scheduled departure. Passengers will have to pay $150 USD to void the ticket. 

Travel RouteCancellation Fee 
Domestic Flights Free 
International Flights $150

Delta Airlines No Show Policy

The airline advises the passengers to inform the airline prior to scheduled departure as per Delta flight cancellation policy, if they are expecting a change in the schedule, in order to retain the value of the fare. However, there are certain guidelines that apply to no-show policy. 

  • This policy applies to all non-refundable Delta flights. 
  • The most restrictive fare rule will apply to both non-refundable and refundable tickets. 
  • This policy only applies to flights operated and marketed by Delta Airlines.

Delta Airlines Cancellation Fee

Time Period Basic Economy Non-Refundable FaresRefundable/Flex Fare
Cancellation within 24 hours No Charge No Charge No Charge 
Cancellation after 24 hours Not Permitted Up to $500 USD No Charge 
Within 24 hours of Departure Not Permitted Up to $500 USDUp to $500 USD

Delta Airlines Flight Cancellation Procedure

As per Delta cancellation policy, passengers have the liberty to cancel their flights through various mediums. The airline allows passengers to complete Delta cancel flight via the website, mobile app or even through a phone call. 

Cancelling through Online method 

  • Visit the official website of Delta Airlines and navigate to the “My Trip” option.
  • Enter the confirmation number along with flight number and last name of the passenger to retrieve booking. 
  • Upon retrieving the booking, select the flight that you want to cancel. 
  • As per Delta Cancellation Policy, you may have to pay a certain cancellation fee. 
  • Lastly, confirm the cancellation and receive confirmation on your email.

Cancelling through Customer Support

If a passenger holds a restricted fare that does not allow canceled flights Delta or has any trouble navigating through the website, then passengers can always call the Delta Airlines customer support. 

  • Contact the official Delta Airlines helpdesk number mentioned on the official website. 
  • Share your flight number and last name or confirmation number to the Delta representative. 
  • As per Delta Airlines cancellation policy, passengers can claim a refund or travel credit on the unused portion of the ticket. 
  • The representative of Delta will ensure to cancel your flight and will share the confirmation.

Cancelling the flight at the airport

Passengers can also cancel their flight at the Delta counter up to 3 hours before the scheduled departure of the flight as mentioned in Delta cancellation policy. 

  • Reach the departure airport and approach the Delta check-in counter. 
  • Provide your flight details like flight confirmation to the Delta staff present at the counter. 
  • Passengers will have to pay an upfront Delta cancellation fee to complete the request.

Delta Airlines Cancelled and Delayed Flight Policy

If Delta Airlines cancels or delays the flight, you can request a refund on the affected flights. 

  • The delays of the flight should be more than 5 hours to be qualified for Delta delayed refund. 
  • If the airline itself cancels the flight due to uncertain reasons like shortage of staff, technical error or government orders, then passengers can request for a complete refund. 
  • As per Delta Cancellation Policy, passengers are entitled to receive full refund if the Delta flight is overbooked and passengers are denied boarding.

Delta Delayed or Cancelled Flight Compensation

In addition to refunds, passengers are also entitled to receive special treatment at the airport in case of extensive delay. The treatment may include free meals and refreshments, hotel accommodation, alternate flights and even free airport transfer. 

However, the Delta flight cancellation compensation is always available for passengers in case of delay. If the airline informs about flight cancellations less than 2 weeks before the scheduled departure.

Delta flight Cancelled Compensation

Length of the Flight Travel Credit Voucher Cash 
Flights of 1500 km or less $378.98$270.70
Flights within the EU of more than 1500 km $541.40$433.12
All other flights between 1500 km to 3500 km $541.40$433.12
Flights beyond 3500 km$866.25$649.69

Delta Flight Delayed Compensation

Length of the Flight Flight Delay Travel Credit Voucher Cash 
Flights of 1500 km or less For 2 hours$378.98$270.70
Flights within the EU of more than 1500 km For 3 hours$541.40$433.12
All other flights between 1500 km to 3500 km For 3 hours $541.40$433.12
Flights beyond 3500 kmFor 4 hours$866.25$649.69

Delta Airlines Flight Refund Policy

It is essential for any airline to have a flexible Delta Airlines refund policy to ensure that customers get adequate value of ticket back in case of ticket reversal. 

24 Hour Cancellation Policy

Delta offers a 24 hours free cancellation period which allows passengers to cancel their flight within 24 hours of reservation without any cancellation fee. However, passengers must ensure that the scheduled departure of the flight is at least 7 days after the date of reservation. 

Region – Specific Delta Cancellation Policy

As per Delta Cancellation Policy, different cancellation and refund policy applies to passengers’ billing addresses. There are specific policies for locations like the Middle East, Colombia, Argentina, South Korea, and Taiwan.

Delta Airlines Refund Time

As per Delta Cancellation Policy, it usually takes 7 business days to credit refund purchased through credit card.  Refunds for bookings made through other methods are processed within 20 business days. Also, the refund will be credited into the original form of payment.

Full-Refund on Delta Cancelled Flights

If a Delta flight has been cancelled by the airline, then passengers are entitled to receive full refund or an alternate flight to their destination.

Frequently Asked Questions

  • Can I cancel a Delta flight booked with points?

    Yes, you can cancel a Delta flight that was booked using points. Delta cancellation refund policies apply regardless of a form of payment used for the booking.

  • Can I cancel a Delta flight within 24 hours?

    This policy ensures passengers receive a full refund if they cancel their booking within 24 hours of making it as per delta flight cancellations. Also, the booking should have the scheduled departure at least 7 days after purchase of the ticket. Delta 24 hours cancellation policy applies to all fares regardless of the cabin class booked.

  • Is basic fare eligible for flight cancellation in Delta Airlines?

    Yes, as per Delta Cancellation Policy, Basic Economy fares are eligible for flight cancellation for free within 24 hours of purchase.

  • What is Delta Airlines 24 hours cancellation policy?

    Delta Cancellation policy states that every ticket (except the basic economy) can be cancelled without cancellation fee. Delta Air Lines refundable tickets are eligible for cancellation and refund.

  • Can I refund Delta flight?

    Yes, the airline offers refunds depending on the eligibility of the customer. However, the airline does offer refunds without any cancellation fee if the reservation has been cancelled within 24 hours of booking.

  • How to get a full refund from Delta Airlines?

    As per Delta refund policy,  it usually takes 7 business days to credit refund purchased through credit card.  Refunds for bookings made through other methods are processed within 20 business days. Also, the refund will be credited into the original form of payment.

  • How long does Delta take to process a refund?

    Ideally, Delta will issue refunds for eligible typically within 7 business days for domestic flights as per your Delta ticket price.

  • What does Delta refundable tickets mean?

    In Delta refundable flights, passengers can cancel their tickets and claim refund in form of credits or in form of original payment.

  • Can I cancel my Delta flight without any charges?

    The cancellation fee depends on your Delta Airlines cancel flight. Passengers  can cancel your ticket without any charges (except Basic economy). For Basic economy, passengers will have to pay $99 to cancel your ticket.

  • What is Delta flight delayed policy?

    If the Delta flight is delayed, then the airline will offer the customers an alternate flight or complete refund against the value of the ticket.

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